Terms of service

PermitBriefly is operated by Jason Ramirez. Contact: support@permitbriefly.com.

Service summary

PermitBriefly organizes reported public building-permit records for gutter installers. Search by city, permit number and reported description; compare weekly changes; save browser-local bookmarks; and download records for your own research. We provide weekly snapshots with scheduled Monday refreshes, not a live feed. Records might be incomplete or delayed. New means first seen in our comparison, not necessarily newly issued. Categories are automated description filters, not classifications supplied by the city. We do not rank households or projects, predict buying intent or project readiness, or provide outreach templates or mail-merge exports. A permit is not a guaranteed available job and does not establish project completion.

Weekly Brief costs $149 per month and is nonexclusive. It includes a weekly email brief, a CSV containing the report’s new and changed records, and dashboard access for one trade and territory. Other subscribers might receive the same records while no Exclusive Seat is active.

Exclusive Seat costs $299 per month and includes everything in Weekly Brief. One active buyer holds the seat for the selected trade and territory. While your seat remains active, PermitBriefly will not provide another customer with records matching your trade filter for your territory through its briefs, CSV exports, or dashboard.

The initial territory covers these seven cities: San Jose, Milpitas, Cupertino, Morgan Hill, Los Gatos, Saratoga, and Los Altos Hills. It does not cover every city in Santa Clara County.

When an Exclusive Seat is claimed, both plans become unavailable to additional buyers for the same trade and territory. The offer displays “Claimed. Join the waitlist.” An Exclusive Seat will not activate while another buyer retains access to overlapping Weekly Brief records.

Exclusivity applies only to PermitBriefly’s distribution of records matching your trade filter. The underlying permits remain public records, available from city sources and potentially from other providers. The seat does not reserve a homeowner, property, or job.

Every PermitBriefly subscription tier, including the $149 per month Weekly Brief and $299 per month Exclusive Seat, includes a 30-day money-back satisfaction guarantee: if PermitBriefly isn’t worth it to you in the first 30 days, email us and we will refund you in full. No forms, no interrogation.

This is a satisfaction guarantee, not a promise of jobs, leads or revenue.

The guarantee applies to every tier for its first 30 days and excludes renewal payments. For an Exclusive Seat, the window begins with the first successful Exclusive Seat payment on that subscription, never an earlier payment for another tier. For other tiers, the window begins with the first successful subscription payment. Renewals and later returns to a previously purchased Exclusive Seat tier do not restart its window. Previously granted guarantee rights are preserved.

Email support@permitbriefly.com to request your refund. Signing in is not required for the email option. The signed-in refund-request button provides an additional option. No explanation of dissatisfaction is required. We only request information needed to identify the subscription and verify account control.

Eligibility depends on when we receive your request, not when the owner processes it. A request received within the guarantee window remains timely even when processing occurs later. The deadline is exactly 30 days after the applicable first successful payment described above, shown in UTC in your account; requests must arrive before that deadline. Email support remains available outside the window, without automatic guarantee eligibility.

Private homeowner phone numbers and email addresses are prohibited in our permit dataset and subscriber outputs. We do not append homeowner contact lists. We filter recognized phone and email formats, but automated filtering may miss unusual or disguised details. Please report an unexpected contact detail to support@permitbriefly.com so we can investigate and remove it from the copies we control.

Renewal, cancellation and support

Subscriptions renew monthly until canceled. Use Manage billing in your account to cancel through Stripe’s Customer Portal before your next renewal. Email support@permitbriefly.com as a fallback if you need help.

Cancellation stops future renewals; access continues through the paid period. A completed full refund ends access and releases any Exclusive Seat after subscription cancellation and the completion conditions in the Refund Policy are confirmed.

Using the service

Use PermitBriefly for your own lawful business research within your purchased trade and territory. Do not share account access, resell or redistribute subscriber exports, bypass access limits, or use the service to harass people. These restrictions concern our service and exports; they do not restrict your independent access to city public records.

Verify important details with the issuing city before acting. You are responsible for complying with laws and communication rules that apply to your own use of the information. Our service does not provide legal advice, authorize outreach, or establish consent to contact a property occupant.

Availability and changes

City-source failures and delayed records can affect coverage and refreshes. A scheduled Monday refresh is not a guarantee of new records every week. If an ongoing problem prevents us from supplying your purchased service, contact support for a billing resolution. Nothing in these terms limits rights or remedies that cannot lawfully be excluded.

Material changes to these terms will be identified in a dated notice. Changes to an existing recurring price require advance notice before they take effect. A policy update does not retroactively shorten an existing guarantee window.